When the process works on paper but fails in practice

Illustration of a person holding a plan while reality collapses behind them, representing the gap between process and practice.

When a process works on paper but fails in practice, the problem usually isn’t effort, it’s design. This article unpacks compliance drift: what it is, why serious systems produce it, and what changes when the design changes.

Let’s Make It Personal!

Before we hand over the good stuff, tell us a little about yourself—this won’t take long, promise.

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